Communicate and monitor change internally develop UI and UX on our website launch new customer initiatives and support offerings BSL support CRM
Allocated different projects with the aim to improve customer journey and remove pain points I focused on collecting feedback and acting upon it along with improving the comms
Management of deliverables for quarterly and annual external audits Internal audit preparation and involvement including fixed assets Production of monthly quarterly computations to allocate shared costs across the business
Supporting the Samsung UK Retail GoToMarket Team within the Mobile Division with various instore and popup executions such as retail furniture in within operator stores Samsung operated stores Tasks ranged from project management and liaising with e
At the heart of the European B2B sales strategy I had to communicate with EU and HQ stakeholders and deliver daily reports in a timely and efficient manner
Supporting European Office in research and data analysis for reporting forecasting and meeting preparation in the DA category with a specific focus on refrigeration Carrying out research into competitors products pricing and the external environment t
Analysemonitor customer conversations on all social channels and make reports based off of key findings These could be after product launchesevents or just general daytoday customer feedback Also to monitor key news stories related to Samsung custom
Involved directly with the commercial team looking at data analytics and tracking performance of European subsidiaries against KPIs to support with growth of the business Involved with the product planning teams to support in developing the best possib
Conducting anti bribery checks on vendors Data collection for reports Stakeholder management
Managing day to day campaign execution Working with Brand Marketing Europe Marketing Teams and Product Management teams to align on requirements and expectations Briefing external agencies Overseeing copywriting creative development and audience seg
Overlooking all promotions within stores and issuing requests to editcreate promotions on any key products
Communicate with social media PR advertising and creative agencies to create a successful brand campaign mostly related to product launches
I worked in the Marketing team in the Europe Office working with other divisions and European subsidiaries to deliver crosscategory panEuropean campaigns I also worked to plan and pilot new sellout solutions to drive sales and conversion
Working in the European telecommunications office in the direct to consumer team I primarily work in a commercial role
Communication with teams and external agencies supporting on finance and legal processes supporting on creative campaigns
General finance reporting required for reconciliations for several teams Connecting with several internal teams and external clients to solve any queries Required quarterly reporting for the business
Work on various projects
I work in the EO CRM team developing loyalty and retention initiatives for the Samsung Members app and supporting wider brand campaigns
Dealing with HQ requests delivering assets to subsidiaries dealing with subsidiaries requests Data analytics
Support in the management of the market intelligence agencies and support the wider business and stakeholders with requests and projects using market intelligence research
